Who We Are and What We Do

1 min. readlast update: 12.18.2024

What is ShipInsure?: 

  • for shoppers

ShipInsure Package Protection covers items that are lost, damaged, or stolen.

Customers like you have the option to add ShipInsure Protection to your cart during the checkout process in the case any of these instances take place.

  • for merchants 

ShipInsure Package Protection allows merchants to offer package protection to their customers, delivering the same level of service that consumers expect from e-commerce giants like Amazon. We handle lost, damaged, or stolen items with a smooth process for resolving order issues. When an order issue is reported, we refund or reorder the item within 24 hours, turning a potential loss into an additional sale for you. ShipInsure is entirely free for merchants.

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