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Who We Are And What We DoShipInsure is a seamless solution that covers issues that occur from the time a delivery leaves a warehouse until it arrives in the customer's hands. In the event of any damage or loss during shipping, claims are easily filed on our website with almost instant approvals, giving peace of mind to both the merchants and the customers.
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As a merchant, why do I need to offer ShipInsure?Reliable & Responsive Resolution: over 97% of claims are approved for coverage, and customers can file claims within seconds. Claims are approved during business hours of the same day they are filed whenever possible. FREE For Merchants: there is no added cost for merchants to use ShipInsure. Additional Revenue: our revenue sharing program increases your profitability with every approved claim. One-Click Customer Claims: customers can file claims within seconds.
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As a customer, why should I include ShipInsure protection with my purchase?Reliable & Responsive Resolution: over 97% of claims are approved for coverage, and customers can file claims within seconds. Claims are approved during business hours of the same day they are filed whenever possible. Minimal Cost for Shipped Purchases: for orders under or equal to $100.00 USD, ShipInsure protection only costs $0.98. It costs up to 2% of the order for orders over $100.00 USD. One-Click Customer Claims: customers can file claims within seconds, either by responding to our email or filing a claim at https://shipinsure.
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What does ShipInsure cover?ShipInsure covers your product from the moment it leaves your warehouse until it arrives at the customer's door. If the package is lost, stolen, or damaged in transit, ShipInsure will cover the cost of replacement or repair. Once the product has arrived at its destination, however, coverage ends.
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How much does ShipInsure cost the merchant?For the merchant, it’s 100% free. Really! For the customer, $0.98 on orders under or equal to $100 USD. Anything more than $100 USD is 2% of the order. ShipInsure is a service that gives your customers the option to buy insurance with their orders. You don’t have to pay anything for this service—you keep your existing shipping options on your website and offer premium insurance to your customer as an option in the shopping cart.
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How does ShipInsure reduce the environmental impact of shipments?Our insurance plans not only provide premium protection and fast claims resolution, but they also include complimentary Carbon Removal support.