What Types of Damage Are Covered?

1 min. readlast update: 04.22.2024

Damaged Items

Damaged items are products that arrive in an unusable condition, such as being shattered, bent, crushed, or showing comparable damage.

Coverage Limitations

  • ShipInsure excludes coverage for the following:

    • Scratches and dents

    • Manufacturing defects

    • Packaging errors

    • Unsealed items

  • Furthermore, we do not cover damages to packaging materials, including but not limited to:

    • Plastic wrapping/seals

    • Individual item boxes

    • Wrapping paper

    • Shipping boxes

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