What if a customer wants to ship a damaged or incomplete item back to the merchant?

1 min. readlast update: 11.10.2023

Each case is judged independently, and we will do our utmost to ensure that the customer doesn’t have to ship the item back.

If a customer's item has been damaged and they're requesting for it to be shipped back, we can take care of the shipping at no extra cost to them – we’ll use our own account.

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