ShipInsure offers an easy and seamless way to protect your shipments right at the checkout. There's no need for additional applications or complicated forms. When customers proceed with their checkout, they instantly gain comprehensive protection against a range of shipping issues, including:

• Items marked as delivered but not received
• Damaged items
• Stolen items
• Lost shipments

Integration Benefits with Freshdesk

ShipInsure's integration seamlessly enhances your customer support experience through a unified approach. Relevant information is consolidated within the ShipInsure widget within Freshdesk, ensuring all details are readily available.

The widget transforms the claims process into a hassle-free endeavor. Convenient shortcuts eliminate friction and the need for manual navigation. 

Easy Setup Steps

1. Log in to your Freshdesk account and navigate to Settings > App Store > All Apps.
2. Locate ShipInsure on the list.
3. Select the app and click the "Connect App" button.
4. Complete the authorization process.

Boom and you’re done! The app is now connected and accessible under the HTTP Integration page.

How It Operates

Once the setup is finalized a widget is automatically generated and will display essential customer, order, and claim details. Note that this integration does not create new tickets. 

When it's time to file claims, you can effortlessly initiate the process from the ShipInsure widget within Freshdesk.

ShipInsure brings simplicity and efficiency to shipping protection and claim management, all from a single, integrated platform.

Install the ShipInsure Freshdesk App today here.