<p>Yes! If a claim is approved for a reship, you do not need to pay again for shipping fees.</p>
<p>If a claim is approved for a refund, the shipping fees from the order will also be refunded.</p>

Yes! If a claim is approved for a reship, you do not need to pay again for shipping fees.

If a claim is approved for a refund, the shipping fees from the order will also be refunded.

Does ShipInsure Cover Shipping Fees?

ShipInsure Claims Policies

Can I File a Claim on Behalf of a Customer?

What if a Customer Wants to Ship a Damaged or Incomplete Item Back to the Merchant?

Does ShipInsure Cover Subscription-Model Products?

Does ShipInsure Cover International Orders?

How Do I Cancel My Order?

What if Only Part of My Order Shipped?

Do I Need to Contact the Merchant and/or the Shipping Carrier?

Do I Need to File a Police Report?

What if I Did Not Want to Add ShipInsure Package Protection to My Order?

Wrong Address? Here's What to Do

Policies & Procedures

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